TutorCruncher FAQ

What is TutorCruncher?

TutorCruncher serves as your tutor portal where you can:

• Apply for new tutoring opportunities
• Manage and update your current sessions on your calendar
• Complete your monthly reports
• Upload your sign-in sheets
• View student information and contact details

How do I edit/update my TutorCruncher Account?

A complete profile helps you get matched with students more easily. When you sign into TutorCruncher, you'll see sections to update:

• Basic information (name, contact, photo)
• Skills and subjects you teach
• Qualifications and experience
• Resume/CV upload
• Availability preferences

Click the Complete button next to each section to fill in your information. This allows you to filter opportunities on the Job Board based on your qualifications.

How can I apply to work with a child on the Job Board?

1. Log into TutorCruncher
2. Click Job Board in the left sidebar
3. Browse available opportunities
4. Click on a job to view details (subject, grade level, schedule, location)
5. Click Apply if it matches your skills and availability
6. Wait to hear back from the coordinator about your match

What do I do after my session is finished?

After each tutoring session, you need to complete and submit your session in TutorCruncher:

1. Go to your Calendar in TutorCruncher
2. Click on the completed session
3. Click Complete Lesson
4. Fill in the session notes describing what was covered
5. Submit the session report

How do I edit the date or time of a session?

1. Go to your Calendar in TutorCruncher
2. Click on the session you need to change
3. Click Edit
4. Update the date, time, or duration as needed
5. Save your changes

The family will be notified of any schedule changes automatically.

What do I do if the session was cancelled or the child did not show up?

1. Go to the session on your Calendar
2. Click on the session
3. Select the appropriate status:
   • Cancelled - if cancelled with sufficient notice (24+ hours)
   • Cancelled but Chargeable - if cancelled with less than 24 hours notice
4. Add a note explaining the situation
5. Save the update

What's the difference between Cancelled and Cancelled but Chargeable?

Status	When to Use	Payment
Cancelled	Family cancelled 24+ hours in advance	No payment
Cancelled but Chargeable	Family cancelled with less than 24 hours notice, or no-show	You get paid

How do I meet with my students online?

For online sessions, use LessonSpace - the virtual classroom integrated with TutorCruncher:

1. Schedule a lesson in TutorCruncher for your student
2. Go to your Calendar and click on the scheduled lesson
3. Click Join LessonSpace or Open Space
4. Your virtual classroom opens in a new tab
5. Share the student join link with the family

How do I complete a Monthly Report for my student?

Monthly reports summarize your student's progress and are shared with families:

1. Log into TutorCruncher
2. Go to My Students
3. Click on the student's name
4. Click Add Report or Monthly Report
5. Fill in:
   • Topics covered during the month
   • Student's progress and achievements
   • Areas for improvement
   • Goals for next month
6. Submit the report

How do I submit my sign-in sheets?

For in-person sessions, you need to submit signed attendance sheets:

1. Have the parent/guardian sign the sheet after each session
2. At the end of the month, scan or photograph the completed sheet
3. Log into TutorCruncher
4. Go to My Students and select the student
5. Click Upload Document or Sign-In Sheet
6. Upload the image/PDF of the signed sheet

Where do I find contact info for my student's family?

1. Log into TutorCruncher
2. Go to My Students
3. Click on the student's name
4. View the Client Details section

You'll find parent names, phone numbers, email addresses, and home address (for in-person sessions).